| 2006 |
| Interaction with public authorities over the internet |
32.2 |
14.4 |
| Obtaining information from public authorities websites |
26.0 |
11.6 |
| Downloading official forms |
21.9 |
9.8 |
| Sending filled in forms |
10.0 |
4.5 |
| 2007 |
| Interaction with public authorities over the internet |
47.2 |
24.9 |
| Obtaining information from public authorities websites |
40.8 |
21.5 |
| Downloading official forms |
36.1 |
19.0 |
| Sending filled in forms |
25.4 |
13.4 |
| 2008 |
| Interaction with public authorities over the internet |
46.8 |
28.1 |
| Obtaining information from public authorities websites |
42.7 |
25.7 |
| Downloading official forms |
33.2 |
20.0 |
| Sending filled in forms |
20.9 |
12.6 |
| 2009 |
| Interaction with public authorities over the internet |
49.6 |
30.3 |
| Obtaining information from public authorities websites |
46.7 |
28.5 |
| Downloading official forms |
34.9 |
21.3 |
| Sending filled in forms |
22.2 |
13.6 |
| 2010 |
| Interaction with public authorities over the internet |
53.3 |
34.3 |
| Obtaining information from public authorities websites |
51.3 |
33.1 |
| Downloading official forms |
37.9 |
24.4 |
| Sending filled in forms |
27.0 |
17.4 |
| 2011 |
| Interaction with public authorities over the internet |
54.1 |
37.7 |
| Obtaining information from public authorities websites |
52.3 |
36.4 |
| Downloading official forms |
36.2 |
25.2 |
| Sending filled in forms |
25.3 |
17.6 |
| 2012 |
| Interaction with public authorities over the internet |
58.6 |
42.3 |
| Obtaining information from public authorities websites |
56.9 |
41.0 |
| Downloading official forms |
37.7 |
27.2 |
| Sending filled in forms |
28.4 |
20.5 |
| 2013 |
| Interaction with public authorities over the internet |
50.2 |
37.2 |
| Obtaining information from public authorities websites |
47.1 |
34.9 |
| Downloading official forms |
32.5 |
24.1 |
| Sending filled in forms |
23.8 |
17.7 |
| 2014 |
| Interaction with public authorities over the internet |
63.3 |
48.7 |
| Obtaining information from public authorities websites |
62.5 |
48.1 |
| Downloading official forms |
40.2 |
30.9 |
| Sending filled in forms |
30.8 |
23.7 |
| 2015 |
| Interaction with public authorities over the internet |
55.6 |
42.2 |
| Obtaining information from public authorities websites |
50.8 |
38.6 |
| Downloading official forms |
36.1 |
27.4 |
| Sending filled in forms |
31.6 |
24.0 |
| 2016 |
| Interaction with public authorities over the internet |
59.8 |
48.2 |
| Obtaining information from public authorities websites |
56.4 |
45.5 |
| Downloading official forms |
36.1 |
29.1 |
| Sending filled in forms |
30.2 |
24.4 |
| 2017 |
| Interaction with public authorities over the internet |
59.4 |
47.1 |
| Obtaining information from public authorities websites |
53.8 |
42.7 |
| Downloading official forms |
39.5 |
31.3 |
| Sending filled in forms |
36.6 |
29.1 |
| 2018 |
| Interaction with public authorities over the internet |
66.6 |
52.9 |
| Obtaining information from public authorities websites |
60.7 |
48.3 |
| Downloading official forms |
47.4 |
37.7 |
| Sending filled in forms |
46.2 |
36.7 |
| 2019 |
| Interaction with public authorities over the internet |
63.8 |
52.8 |
| Obtaining information from public authorities websites |
60.5 |
50.1 |
| Downloading official forms |
50.1 |
41.5 |
| Sending filled in forms |
47.2 |
39.0 |
| 2020a |
| Interaction with public authorities over the internet |
70.1 |
60.3 |
| Obtaining information from public authorities websites |
69.2 |
59.6 |
| Downloading official forms |
47.6 |
41.0 |
| Sending filled in forms |
43.2 |
37.2 |