4.7.14. Services provided on enterprises' websites (2008–)*

(Scope: enterprises with websites)

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Denomination 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Product catalogues or price lists 87.6 86.9 86.9 87.7 86.0 82.9 86.1 86.9 87.1 87.9 85.5 82.7
Online ordering or reservation or booking 22.9 25.9 26.7 25.5 25.7 26.5 28.3 25.0 29.1 29.0 29.7 29.8
Advertisement of open job positions or online job application 19.8 21.5 21.2 20.1 20.2 19.8 26.3 27.4 29.7 .. .. ..
Possibility for visitors to customise or design the products 22.1 22.8 23.7 18.4 13.8 14.8 15.5 14.4 14.8 15.1 14.2 14.8
A privacy policy statement, a privacy seal or certification related to website safety .. 13.9 15.3 13.2 12.4 14.2 20.4 22.1 .. .. ..
Order tracking available on line .. 12.8 12.9 12.3 12.1 14.9 13.7 10.8 14.4 13.9 14.2 13.8
Personalised content in the website for regular/repeated visitors 9.3 10.8 11.6 11.2 12.7 11.8 12.0 11.9 13.4 13.5 14.6 13.6
Links or references to the enterprise's social media profiles .. .. .. .. .. .. 26.0 28.0 31.0 35.6 38.1 38.7
Electronic submission of complaints .. .. .. .. .. .. 43.3 .. .. .. .. ..
*According to EU recommendation, data covers the following NACE categories C, D, E, F, G, H, I, J, L, M, N. 

© Hungarian Central Statistical Office, 2011